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Conditions & information

When ordering over the Internet, the contract of purchase only applies when you have received an order confirmation from KahariGolf by e-mail. Confirmation will be made within 24 hours of receipt of the order. If you do not receive a confirmation or if something is wrong/if you want to change your order please contact us.

To shop at kaharigolf.com you need to be 18 years old or have the consent of a parent.

We use Klarna as our payment solution. Klarna uses modern safeguards and security to protect your information and prevent unauthorised purchases.

You can reach Klarna at: https://www.klarna.com/se/kundservice/ or https://www.klarna.com/us/customer-service/

All prices on the website are in Swedish kronor or Euro depending on the currency you choose. All prices include VAT (25%) within Sweden. Orders within the EU include applicable import taxes and customs duties in the selling price. If an order is placed from a country outside the EU, prices are exclusive of VAT. Goods sent to countries outside the EU may be subject to VAT and customs duties when they reach the recipient’s country. In these cases, the recipient is responsible for the fees. VAT will be based on your total order value, regardless of whether your order is covered by a promotion. It should be noted that KaharGolf has no control over these fees and cannot predict the exact amount for each country. If you have any questions regarding VAT or customs duties, please contact Customs for further information.

We have no minimum order value or minimum number of products required for an order. This is so that you, the consumer, can choose freely from our range. We reserve the right to make any price adjustments, changes in stock and obvious typographical errors that may prevail on the website. We believe and hope that this is something you consumers will understand.

We use Klarna as payment method. You can choose between invoice, card payment or payment by instalments. You can read more about Klarna’s payment options here https://www.klarna.com/se/villkor/

Sweden 

Free shipping on all orders within Sweden over 1000 SEK. For orders under 1000, a shipping fee of 75 SEK will be added. 

Within the EU

Shipping cost 99 kr

Outside the EU

Shipping cost 99 kr

Unclaimed packages

If we receive unclaimed packages back, we reserve the right to charge you for all costs incurred in connection with the return. 

Does not fit the size or not satisfied? No problem, you can change or return your order. Retur You can return your goods within 30 days of receiving your order. Please note that all products returned must be in original condition for a full refund. In the event of a return, we will charge 59 SEK for shipping in connection with the refund of your item(s). In case of change of size or model, shipping is free. To make a return or exchange, follow the steps below:
  • register your return by clicking here, return slip will be emailed shortly
  • pack your products in the original packaging or similar
  • Swedish customers – use the prepaid DHL return note. Attach the label to the packaging and return it to a DHL service point.
  • Customers outside Sweden – You are responsible for returning the goods to us, you pay the return freight yourself.
Bytes The fastest way to change size is to place a new order in our webshop. You can also go into the Klarna app and pause the invoice by clicking “Report return”.
If you have purchased KahariGolf products from a retailer, you should contact the retailer/store for questions about exchanges and complaints If you have returned all or part of your order, you can simply log in to the Klarna app or klarna.com and report your return, and your invoice will be put on hold until we have processed your return.

PERSONAL INFORMATION & SECURITY

PERSONAL DATA
When you shop with us, you agree that KahariGolf stores and uses your data, we do this to be able to manage and deliver your order and to allow you as a customer to receive our news/offers in the form of newsletters. Using your personal data, we may check your credit status and address. The information we collect is not held in any public registers and is therefore not visible to other individuals or companies. Under no circumstances will we sell or transfer your personal data to anyone else.

The GDPR gives you the right to request extracts of the information recorded about you.
If any information is misleading, incomplete or inaccurate, we will of course correct it if/when you inform us. You can also request that information about you be deleted.

SAFETY
KahariGolf takes security seriously and ambitiously and we continually upgrade and update our systems to maintain this site as a safe place for our customers. Any attempts to use false or stolen credit card details, gain access to another person’s purchase account or other criminal activity will be reported to the police authorities. We track IP addresses for use in criminal investigations and proceedings.

FORCE MAJEURE
If KahariGolf fails to comply with its obligations under these Terms and Conditions due to unusual adverse circumstances beyond our control, KahariGolf shall not be liable. Examples include war, civil war, revolution, riot, government action, strike, lockout, blockade, power outage, telephone or internet service, natural disasters or similar events.

TVISTER
We do our best to make all our customers happy. We always try to satisfy you if something is wrong with your purchase. If there is something we can’t resolve, we recommend you make a complaint to the Swedish Complaints Board for an independent investigation. We are moving forward with all cases.

CUSTOMER SERVICE
If you have any questions, if something is wrong with your order or if you want to contact us for any other reason, our customer service will be happy to help you.

Our ambition is to send your order as soon as possible. Remember that delivery times may be longer during peak sales periods and around public holidays.

At checkout, you’ll see exactly which prices and delivery methods apply to your order.